RMA Request Form

Please complete the following form to return your purchase from Securepets.com. We request this information to help us track your return, insure that it is quickly processed, and to keep abreast of issues customers may have with any of the products we carry.

As stated in our warranty policy, we only accept returns within the stated money back period for the item. If it has been more than 30 or 60 days since your received the order, please contact the manufacturer directly for warranty repairs or replacement.

If the form is not working, please email us your return request at rma@Securepets.com.

Name

Order #:

Email Address:

I am returning:

The whole order Just part of the order

Please take a moment and help us improve our services and product line by letting us know why you are returning the product.

Choose all reasons that apply.
Item is defective	Too Hard to Use
Wrong Size	Web site was not clear about the item*
Too Hard to Install	Other*

Comments:
*Please explain what was confusing about our site or any additional reasons for the return.

NOTE: Responses are sent via e-mail. Please set your spam filter to allow mail from 'Securepets.com' if applicable. Due to the sheer volume of mail we receive, we are unable to respond to 'opt in' response messages (i.e. 'This address only accepts email from known senders. Please complete the form to request that you be added to the approved sender list').